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Organization:
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YMCA of the National Capital Region - Newcomer Information Centre - Ottawa East
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Phone Numbers:
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343-588-1680
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Address:
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240 Centrum Blvd, Unit 105 Ottawa, ON K1E 3J4
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Intersection:
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Centrum Blvd and Place d'Orléans Dr
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Location:
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Orléans
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Accessibility:
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Wheelchair Accessible
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Hours:
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Mon-Fri 8:30am-5pm
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Public Contacts:
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Kathleen Holloway Jun - Associate Vice President, Newcomer Services, Newcomer Services 613-695-2440 ext 5168 * kathleen.hollowayjun@ymcaottawa.ca Sana Belhadad - Manager, Newcomer Information Centre 613-695-2440 ext 5126 * sana.belhadad@ymcaottawa.ca
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Service Description:
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Information and referral services for immigrants, refugees and newcomers to Canada * Resource Centre with access to computers, community information, events and announcements * multilingual staff and community settlement specialists on site * various workshops and information sessions facilitated by staff, community partners and leaders, professional associations and employers
Settlement Program (formerly Immigrant Settlement and Adaptation Program) -- services to enable immigrants and refugees to integrate into Canadian society including orientation programs, language and skills training to help facilitate employment, and programs to welcome newcomers to the community * individual agencies may provide needs and eligibility assessments, pre- and post-arrival information and referral, job search and employment counselling, assistance to establish social and professional networks to promote community engagement, and assistance to access a range of settlement services
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Fees:
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None
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Application:
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Call, email or drop in
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Eligibility / Target Population:
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Newcomers, immigrants, refugees and other individuals interested in gaining information on settlement and community services
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Languages:
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English ; French ; many other languages
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Language Notes:
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French reception, programs, publications, and website
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Area Served:
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Ottawa (City of)
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Last Updated:
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7/3/2026
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Service Profile Web Address:
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eng/displayService.aspx?id=226285
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