Organization: Ottawa Chinese Community Service Centre
Phone Numbers: 613-235-4875
Email: info@occsc.org
Website: www.occsc.org
Address:
400 Cooper St, 2nd Flr, Suite 2000
Ottawa, ON
K2P 2H8
Intersection: Bank St and Somerset St W
Accessibility:
Wheelchair Accessible
Hours: By phone Mon-Fri 9am-5pm
Executives: Queenie Huynh - Chief Executive Officer
hr@occsc.org
Service Description: Settlement and community services agency

Orientation and Adaptation Services
Needs assessment and Information and referral to community and social services * support with finding housing, child care, * registering children in school and health care * orientation within the city * help filling out government forms including housing and immigration sponsorship forms * community support for Chinese newcomers through volunteer befriending, conversation circles to practice English * workshops to reduce stress of adjusting to Canadian culture

Citizenship Preparation-- courses, tests and activities to help newcomers prepare for the citizenship test * offered on site

Language Training Services
Language Instruction for Newcomers to Canada (LINC) -- provides basic language skills in English * courses offered part-time or online (Zoom)

Fee charging English courses (on-line, Zoom), for non-LINC eligible clients (call for more information)

CELPIP and CAEL testing site, in-person (contact prometric.com for details)

Employment Counselling and Preparation
Job search preparation and training-- developing strong job search strategies and workplace communication skills * job search workshops * on site job search and preparation training courses

Employment counselling -- resume help, job readiness clinic, employment counselling, skills and career development and help in establishing social and professional networks

Other Settlement Services
Library Settlement Partnership -- workshops, one-to-one counselling, settlement referrals * English Conversation Club

Commissioner of Oats -- commissioner of Oaths for verifying documents (only at 400 Cooper St)

Other Services
Counselling services workshops and support groups for * financial difficulties * family conflicts * mental health issues: depression, anxiety, stress, family relationships, caregiver stress, grief and loss, parenting, effective communication, workplace stress * problems with the law * racial discrimination * family law * legal problems * sponsorship matters * and Convention Refugee support.

Income tax preparation assistance for low-income individuals



Fees: None
Application: Call for an appointment or drop-in
Eligibility / Target Population: All immigrants, newcomers and refugees

LINC: Newcomers to Canada 18 years and older who are permanent residents or Convention refugees (for some other eligible immigration categories, call the office)

Family Counselling Services: Persons living on a low income or receiving social assistance
Languages: English ; Arabic ; Chinese (Cantonese) ; Chinese (Mandarin) ; Hindi ; Russian ; Ukrainian ; Pashto ; Serbian ; Croatian ; Bosnian
Area Served: Ottawa (City of)
See Also: Employment Assistance
English/French as a Second Language (ESL/FSL) Training Programs
Ethnocultural Groups and Services
Immigrant, Newcomer, and Refugee Services
Translation and Interpretation Services
Last Updated: 7/29/2025
Service Profile Web Address: eng/displayService.aspx?id=212386

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