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Organization:
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Ottawa Hospital (The) - Department of Patient Relations
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Phone Numbers:
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613-798-5555 ext 13377
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Fax:
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613-761-5469
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Address:
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The Ottawa Hospital Civic Campus
1053 Carling Ave, Box 133
Ottawa, ON
K1Y 4E9
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Hours:
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Mon-Fri 8am-4pm
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Service Description:
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Service managing patient inquiries, feedback and complaints * facilitates resolution of patient and family concerns * proactively supports the identification, analysis and mitigation of potential risks for patients * provides expertise, support and guidance through review of adverse events and critical incidents * promotes and practices evidence-based decision-making * team made up of professionals from various health care backgrounds with a wide range of skills and expertise * respect, compassion and fairness
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Fees:
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Set fees * Covered by the Ontario Health Card
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Application:
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Call or send an email
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Eligibility / Target Population:
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No restrictions
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Languages:
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English ; French - Designated Agency under the French Language Services Act
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Area Served:
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Kingston, Lanark, Leeds & Grenville, North Lanark/North Grenville, Quinte, Renfrew County, Rural Frontenac, Lennox & Addington, Rural Hastings, Stormont/Dundas/Glengarry
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Last Updated:
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8/14/2025
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Service Profile Web Address:
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eng/displayService.aspx?id=212334
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