Organization: Pinecrest-Queensway Community Health Centre - Pinecrest-Queensway Assertive Community Treatment Team
Phone Numbers: 613-820-4922 ext 3369
Fax: 613-820-3995
Website: www.pqchc.com
Address:
1365 Richmond Rd, 2nd Flr
Ottawa, ON
K2B 6R7
Intersection: Richmond Rd and Carling Ave
Accessibility:
Wheelchair Accessible
Hours: Service Mon-Sun 24 hours * Administration Mon-Fri 8:30am-4:30pm * ACTT Program Sat-Sun 10am-6 pm
Executives: Tamara Chipperfield - Chief Executive Director
613-820-4922 * t.chipperfield@pqchc.com
Heather Garnett - Director, Integrated Health Services
613-820-4922 * h.garnett@pqchc.com
Public Contacts: Shawana Shah - Manager, Community Mental Health
613-820-4922 ext 3648 * s.shah@pqchc.com
Carla Larose - Senior Administrative Assistant
c.larose@pqchc.com
Service Description: Assertive Community Treatment Team (ACTT): Voluntary program with a trans-disciplinary team which may include a psychiatrist, nurses, social workers, mental health workers, vocational rehabilitation worker, recreation therapist, occupational therapist, an addictions worker, and a peer support specialist * Provides a wide range of comprehensive community-based services to clients on a year-round basis

Client-centered approach, includes family and significant other involvement with client consent, multidisciplinary treatment team, illness treatment and improved quality of life goals

Step Down Program: Designed for clients of the ACTT program who still require follow-up and support but not in as an intensive manner as provided by the ACTT



Fees: None
Application: Referrals from inpatient psychiatric departments, physicians, community agencies, or individuals * Referrals to Ottawa ACT Teams is through The Royal's Central Intake Office at 613-722-6521 ext 7325
Eligibility / Target Population: Persons between the ages of 16 and 75 with persistent or chronic mental illnes.

This service is intended for those with the highest intensity of need due to complex, long-term, serious psychiatric issues
Eligibility for receiving ACTT service will be determined by a consultation with the client, ACTT staff, and a central intake committee

Individuals who think they might be eligible for service, or are interested in obtaining it, are encouraged to discuss it with their current service providers
Languages: English
Area Served: Lanark ; Ottawa (City of)
See Also: Community Mental Health Programs
Last Updated: 2/2/2024
Service Profile Web Address: eng/displayService.aspx?id=211984

© 2025, Ontario Health atHome



© 2025, thehealthline.ca