Organization: The Social Housing Registry of Ottawa
Phone Numbers: 613-526-2088
Website: housingregistry.ca
Address:
240 Catherine St, Suite 110
Ottawa, ON
K2P 2G8
Intersection: Catherine St and Kent St
Accessibility:
Wheelchair Accessible
Hours: Mon, Wed, Thu, Fri 8:30am-4:30pm * Tue 1pm-:4:30pm * in-person service by appointment
Executives: Jayne Stoyles - Executive Director
Service Description: Non-profit organization maintaining the central waiting list for people applying for rent-geared-to-income (RGI) according to rules set out by the Province of Ontario in the Housing Services Act, 2011


Fees: None
Application: For information: visit website, contact by phone or by mail

For an application form: download form from website and print or obtain the form from: The Registry office (see address in address field below), Housing Help (309 Cooper St, suite 502, Ottawa), Action-Logement (200-261 Montreal Rd, Ottawa) or the office of any participating housing provider * proofs of Canadian residency and of income required
Eligibility / Target Population: Individuals 16 years and older meeting all of the following conditions:

* each member of the household must be a Canadian citizen, Landed Immigrant, Refugee or Refugee Claimant
* no member of the household is currently under a deportation, departure or exclusion order to leave Canada
* at least 1 person in household must be 16 years of age and older
* no member of the household owes money to any social housing provider
* no member of the household has been convicted of an offence in relation to rent-geared-to-income assistance or found by a court of law or the Landlord and Tenant Board to have misrepresented their income for the purpose of rent-geared-to-income assistance
* houseowners must agree to sell it within 180 days of being housed
* must be able to live independently, and make own arrangements for support services
Languages: English ; French
Area Served: Ottawa (City of)
See Also: Housing Referral and Rights
Last Updated: 10/14/2025
Service Profile Web Address: eng/displayService.aspx?id=211564

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