Organization: Family & Children's Services Renfrew County - Pembroke - Isabella St - Family Visitation and Exchange Services (FVES)
Phone Numbers: 613-735-1093
Fax: 1-888-812-3115
Email: fves@fcsrenfrew.on.ca
Website: www.fcsrenfrew.on.ca
Address:
Winning Kids Centre
464 Isabella St
Pembroke, ON
K8A 5T9
Intersection: Munro St and Isabella St
Accessibility:
Wheelchair Accessible
Hours: Administration: Mon-Thu 8:30am-4:30pm * Fri 8:30am-7:30pm * Sun 10:30am-5:30pm
Executives: Jennifer White - Executive Director
613-735-6866 * jennifer.white@fcsrenfrew.on.ca
Stephanie Murdoch - Manager of Community Services
613-735-6866 * stephanie.murdoch@fcsrenfrew.on.ca
Public Contacts: Christine McInnes - Supervisor of Family Visitation and Exchange Services
christine.mcinnes@fcsrenfrew.on.ca
Service Description: A supportive access facility designed to provide a safe, neutral, child focused environment where individuals can visit with their children or exchange for community access

Services are provided in a sensitive and thoughtful manner reflective of the concern for the well being of children and families * Families are referred to the program for various reasons including: unresolved conflict between parents * concerns regarding parenting ability * extended absence of a non-custodial parent * history of drug or alcohol use * history of violence in the family * concerns of possible abduction



Fees: On-site visits and exchanges are accessed for a fee between $2 and $7 * Both parties are required to pay the fee, dependent on income * Reports documenting visits and exchanges can be purchased on a sliding scale * Fee for service may be adjusted based on income
Application: Call 613-735-1093 to register for service Mon-Fri 8:30am-4:30pm * Self-referral, lawyer, agency or court ordered
Languages: English ; French
Language Notes: Reception, programs, publications and website in french
Area Served: Pembroke and area
See Also: Supervised Access Programs
Last Updated: 7/9/2025
Service Profile Web Address: eng/displayService.aspx?id=210954

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