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Organization: Pinecrest-Queensway Community Health Centre - Social Services  
Phone Numbers: Administration 613-820-4922 ; Medical Clinic 613-820-2001
Toll-Free: Infant Hearing Program 1-866-432-7447
Fax: Administration 613-288-3407 ; Medical Clinic 613-820-2006
1365 Richmond Rd, 2nd Flr
Ottawa, ON
K2B 6R7
Intersection: Richmond Rd and Carling Ave
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Administration Mon-Wed 8:30 am-8:30 pm * Thu-Fri 8:30 am-4:30 pm
Clinic Mon-Wed 8:30 am-8:30 pm * Thu 1 pm-4:30 pm * Fri 8:30 am-4:30 pm
Executives: Christopher McIntosh - Chief Executive Officer
613-820-4922 ext 3375 *
Service Description: Health centre focused on family and community health

Primary Health Care:
  • Medical clinic staffed by family physicians, nurse practitioners and nurses / community clinics
  • Nutrition: individual and group support provided by registered dietitians
  • Clean Needle Exchange / Safe Inhalation
  • Diabetes Education
  • Falls Prevention program
  • Primary Care Outreach for Seniors
  • Dental Screening
  • Nursing foot care
  • Sexual Health Services
  • Lunghealth Program

    Community Health:
  • Community Development: advocacy, education and supports to community residents to increase involvement in the community
  • Multicultural Outreach: assistance to newcomers to facilitate integration into existing services
  • Health Promotion: focusing on enabling people to increase control of their health and address determinants of health
  • Community House Coordination: develop and facilitate programs and outreach to five low-income housing communities, support to planning and community initiatives
  • Safety and Trust: support to community leaders and training to support the development of healthy communities and address issues of concern
  • Youth Programming: homework clubs, United Sisters program for girls 10-14, training, workshops and events for youth, Somali Youth leadership and skills development
  • Pathways to Education: support to high school students from low-income communities to help complete high school and move on to post-secondary education: tutoring, mentoring, financial and advocacy support

    PQ Employment Services:
  • PQ Employment Services: bring the right people together with the resources they need to find sucess * for job seekers, employers and government programs.
  • Youth Job Link: designed to help youth (ages 15-29), including students, to plan their careers and transition into the labour market
  • Youth Placements: Employment Services provides an entry point for youth to long-term employment through paid placement opportunities
  • Canada Ontario Job Grant program: provides financial support to individual employers who want to purchase training for their employees

Employment Programs:
  • Youth LEAD Employment Program: assists permanent resident and refugee youth between the ages of 15-29 to develop skills and experience working in Canada
  • Job1: provide students in Ottawa's west end aged 15 to 19 with a volunteer experience in the retail industry
  • Launch!: entrepreneurship program for under-served youth age 18-29 years
  • Youth Entrepreneurship Networking Group of Ottawa (YENGO): improve entrepreneurship opportunities for aspiring youth entrepreneurs and social entrepreneurs in Ottawa
  • Future Builders: 15 week program that provides pre-apprenticeship training and work experience to youth with barriers to employment (aged 16-29 years) in residential construction trades (i.e. general carpentry)
  • Millennium Learning Centre: access to computers aimed at job seekers, workshops on specific software (currently closed)

Children and Family Services:
  • Headstart Nursery School: subsidized preschool program
  • Early ON Child and Family Centre: universal access, information and referrals for parents and caregivers with children 0 to 6, bilingual designation
  • Leaping Lizards: after-school programming for children 4 to 6
  • Toy Lending Libraries: educational and recreational toys
  • Circle of Support: parenting support for vulnerable families – home visiting (services available in English and Arabic)
  • Pre-Post Natal Programs: focus on infant care, parent education, nutrition program for high risk pregnant women
  • School's Cool: school readiness program for 3 and 4 year olds

Specialized Preschool Programs:
  • First Words: screening clinics and treatment for children with speech language developmental delays
  • Infant Hearing: screening of all newborns born deaf or at risk of deafness
  • Blind/Low Vision: intervention and consultation services for families with infants diagnosed as blind or low-vision

    Mental Health:
  • Assertive Community Treatment Team: support and treatment to those with severe persistent illness
  • Multicultural Case Management: information, support and referrals for new Canadians with severe and persistent mental illness
  • Families First: housing assistance
  • System Navigation: increase client self-efficacy and autonomy

Fees: None
Application: Walk in services no longer available * call for an appointment

To find which Community Health and Resource Centre serves a specific area, click here.
Eligibility / Target Population: No restrictions
Languages: English * French * Interpretive Services
Language Notes: only in designated programs
Area Served:
Ottawa (City of)  
See Also: Child and Youth Community Health Care Programs
Child Care - Early Childhood Education Centres
Community Mental Health Programs
Counselling - Family, Couple, Individual
Domestic Violence and Sexual Assault
EarlyON Child and Family Centres
Parenting Groups
Prenatal Classes and Programs
Speech and Language

This information was last completely updated on June 25, 2018

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© 2018, Community Information Centre of Ottawa