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Organization: Canada. Veterans Affairs Canada - Ottawa - Veterans Services  
Phone Numbers: English, toll free 1-866-522-2122 * French, toll free 1-866-522-2022
TTY: Veterans Affairs Canada (VAC) Assistance Service 1-800-567-5803
Crisis: VAC Assistance Service 1-800-268-7708
S.B.I. Building, Billings Bridge Plaza
2323 Riverside Dr, 2nd Flr
Ottawa, ON
K1A 0P5
Intersection: Bank St and Riverside Dr
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Mon-Fri 8:30 am-4:30 pm * VAC Assistance Service Mon-Sun 24 hours
Service Description: Counsels and advises Veterans and their dependents concerning entitlement under Veteran's Legislation.
  • accepts and initiates applications for Veterans' benefits including health care applications, Service Benevolent Funds and trust funds
  • provides information and referral services to social welfare and health agencies
  • assessment of Veterans with physical or mental disabilities and placement in an appropriate treatment centre: Perley and Rideau Veterans' Health Centre at 613-526-7170
  • may provide financial assistance to veterans where services are not otherwise covered
  • VAC Assistance Service: short term counselling and/or crisis intervention.

Click here for the Benefits Payment Calendar

Fees: None
Application: Call to apply
Eligibility / Target Population: Veterans and their dependents * serving and retired members of the Canadian Forces and the Royal Canadian Mounted Police (RCMP)
Languages: English * French
Area Served:
Eastern Ontario  
See Also: Financial Assistance for People with Disabilities
Survivor Benefits

This information was last completely updated on January 26, 2017

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© 2018, Community Information Centre of Ottawa