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Organization: Upstream Ottawa  
Phone Numbers: 613-248-3330
Toll-Free: 1-888-255-8340
Fax: 613-248-1117
100 Craig Henry Dr, Ste 204
Ottawa, ON
K2G 5W3
Intersection: Craig Henry Dr and Conover St
Hours: Mon-Fri 8:30 am-4:30 pm
Public Contacts: Bo Turpin - Director
Carolina Somarriba - Administrative assistant
Service Description: Intensive mental health case management services, with * limited permanent affordable housing options
  • Housing options: Supported/furnished rent geared-to-income apartments for men and women. Individuals in the residential units live independently in the community and receive support and counselling from mental health professionals as needed. Note: * housing is only available to clients currently receiving services
  • Mental health family focus case management program offers mental health supports based on the strengths based model, with the individual as primary client * services are extended to encompass the nuclear family where appropriate and approved by the primary client
  • The Upstream Model Youth Case Management for students 16-24 yrs
  • Psychiatric Assessment Clinic operates 3 days a month

Meetings: AGM held in last week of June. Follow Twitter account or request meeting dates for more information.
Fees: None
Application: Community referrals from mental health professionals, doctors, social workers, self or family for mental health case management * individuals should apply through the Mental Health Community Support Services (MHCSS) Central Intake portal housed at the Canadian Mental Health Association - Ottawa Branch at 613-737-7791

* 'The Upstream Model' Youth Case Management : Referral from Algonquin and Carleton University's Health Services
Eligibility / Target Population: Adults 16-65 years old with a severe and persistent mental illness * Youth Case Management: youth 16-24 years old

Only recipients of Mental Health Case Management Services from a Mental Health Community Support Agencies (MHCSS) partner agency are eligible to access the housing options at this time
Languages: English * French * Fanti * Polish * Twi
Language Notes: limited
Area Served:
Ottawa (City of)  
See Also: Affordable Housing
Community Mental Health Programs

This information was last completely updated on May 16, 2018

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© 2018, Community Information Centre of Ottawa