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Organization:
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Ottawa (City of) - Community and Social Services - Ottawa - Walkley Rd
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Phone Numbers:
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3-1-1, select language, and then 4 for social services
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Toll-Free:
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1-866-261-9799, select language, and then 4 for social services
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Address:
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2020 Walkley Rd
Ottawa, ON
K1G 6S6
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Map
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Service Description:
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Delivers and funds programs and human services to Ottawa residents in need of child care * financial assistance * employment * housing services * long-term care
Child Care: Parents and child care professionals can visit ottawa.ca/childcare or call 3-1-1 (select language and choose option 4 “daycare”) for: Information about children's services (types of daycare, search tools and other useful resources) * Access to the City of Ottawa Child Care Registry and Waitlist to apply online for licensed child care (full fee and or subsidized for home-based, centre-based, school age or nursery/pre-school care) * Help with daycare costs (subsidy) for families who qualify * Planning for the EarlyON Child and Family Centres
Financial Assistance: Provides financial assistance for people who need temporary help with funds for food, transportation, housing/rent, medical, utilities and other basic needs through programs such as Ontario Works, Essential Health and Social Supports (EHSS) and Home Support Services
Housing Services: See separate record for details
Long-Term Care: Operates four long-term care homes: Carleton Lodge and Peter D. Clark in Nepean * Centre d'accueil Champlain in Vanier * Garry J. Armstrong in Central Ottawa. Services include: nursing and personal care * therapy * housekeeping * food preparation * recreational activities * spiritual care * social services. Also operates two adult day programs for seniors living in the community. These day programs provide respite care for caregivers and prevent premature admission to long-term care
Delivers employment programs and services to Ontario Works participants and the general public to help them prepare for, find and keep a job
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Application:
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Call 311, select language, then 4 for Social Services for information and application for all employment and financial assistance services, including Housing Services (but excluding Social Housing Registry)
* Online application for Ontario Works, ottawa.ca/socialassistance
* Ontario Works Information Video, ottawa.ca/ontarioworks
* Online information on the Childcare Subsidy Program
* Residential Services Homes (Domiciliary Hostels) 613-580-2424, ext. 26586
* Long Term Care 613-310-2222
* Waiting list for Social Housing Registry 613-526-2088
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Eligibility / Target Population:
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Eligible residents of the City of Ottawa
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Languages:
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English * French * Interpretive Services
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Language Notes:
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Available for Ontario Works and Day Care applications
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