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Organization:
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YMCA of the National Capital Region (The) - Housing Services
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Phone Numbers:
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613-237-1320 * Supportive housing ext 5055 * Youth housing ext 5029
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Crisis:
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City of Ottawa shelter services via 3-1-1
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After Hours:
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613-237-1320 ext 0 (Housing Front Desk)
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Address:
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180 Argyle Ave
Ottawa, ON
K2P 1B7
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Map
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Intersection:
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O'Connor St and Catherine St
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Accessibility:
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Partially Accessible
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Accessibility Notes:
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Ramp to front entrance; door openers on some doors; elevator to housing floors * Accessible washrooms on some floors but not all * Service dogs welcome (notice preferred)
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Hours:
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Mon-Sun 24 hours
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Executives:
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Trevor McAlmont, MEd, MBA - President and Chief Executive Officer
Andrew Smith - Vice President, Finance and Housing
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Public Contacts:
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Liz Sutherland - Associate Vice President, Housing Services
613-237-1320 ext 5032 * liz.sutherland@ymcaottawa.ca
Margaret Diaz - Director, Housing Services
613-237-1320 ext 5058
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Service Description:
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Housing services
Transitional Family Housing Program for Newcomer Individuals: approximately 175 beds to newcomer women and men who are referred by the City of Ottawa * Residents stay for up to 12 months and participate in active case management, newcomer/employment services, and life skills training to prepare them for successful life in Canada (and permanent housing)
TRY Supportive Housing Program: housing for 43 single adults (men/women) who are homeless or at risk of homelessness and need support to move on to permanent housing when they are ready * case managers and 24/7 support staff, as well as access to crisis counselling, community resource information and support to help clients achieve their long-term goals * Entry is via application form available on the website * Monthly Supportive Housing Program for long-term tenants (not currently taking applications)
Second Stage Housing Program:17 beds, case management and life skills programming for youth aged 16 to 24 involved in full-time school, employment, training, counselling and/or volunteering * Entry is via application form available on the website
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Fees:
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Residents generally pay 30% of income towards their shelter contribution
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Application:
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Transitional Housing for Newcomers: Contact City of Ottawa by phone to request an application for social assistance and referral to a shelter (3-1-1) * During regular business hours, ongoing Ontario Works clients may contact their Case Coordinator directly for a referral * Application to youth and supportive housing is via application available on the website or by phone
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Eligibility / Target Population:
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Transitional housing: newcomer individuals * Second Stage Housing: Homeless or at-risk youth aged 16-24 * Supportive housing: Adults who are homeless or at-risk and need supports to remain housed
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Languages:
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English * French
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Language Notes:
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French reception, programs, publications, and website
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This information was last completely updated on July 2, 2025 |
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© 2025, Ontario Health atHome
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