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Program: Orleans - Tenth Line Rd - Community Support Program  
Organization: Eastern Ottawa Resource Centre - Ottawa - Beacon Hill Shopping Centre
Phone Numbers: 613-741-6025
Teletype: 613-741-3556
Fax: 613-741-7029
Beacon Hill Shopping Centre
2339 Ogilvie Rd, Main Fl
Ottawa, ON
K1J 8M6
Eastern Ottawa Resource Centre
1515 Tenth Line Rd
Intersection: Tenth Line Rd and Des Epinettes Ave
Accessibility:     Wheelchair Accessible
Accessibility Notes: Fully Accessible
Hours: Administration: Mon-Fri 8:30am-4:30pm * closed 12noon-1pm
Resource, Referral and Legal Aid : Tue 4pm-7pm
Executives: Renée Ladouceur-Beauchamp - Executive Director
Contacts: Nathalie Lafrenière - Program Manager
Chantal Vachon - Coordinator
Service Description: Access support at home or in the community

Crisis Intervention and Support: intervention and support in critical situations until the situation is stabilized and a follow-up plan is in place, including elder abuse

Meals on Wheels: home delivery of diverse hot and frozen meals

Friendly Visiting: volunteers provide friendly companionship for several hours every week

Transportation: escorted transportation to and from essentials services

Telephone assurance: trained volunteers telephone seniors who are isolated or shut-in to verify their well-being and security

Grocery bus: transportation and accompaniment to the local grocery stores

Support for Caregivers: one-on-one and/or group support, education and counselling to caregivers

Home Maintenance and Home Help: access to workers for housecleaning and maintenance

Respite Care: variety of tasks, from sitting and talking to providing reassurance to the clients

Foot Care: service in the client's home or through clinics

Diners Club/Fun and Fitness: nutritious meals and social activities and/or a fitness program in a group setting at a prearranged location * facilitate referrals and access to LunchAbility program

Going Home: home support services for 10 days to support the rehabilitation of a person returning from hospital

Day Program: integrated support service which provides supervised programming in a group setting for clients * programming includes therapeutic, social and recreational activities for seniors and respite for caregivers

Snow Go/Assist: access to reliable snow removal contractors * subsidies are available to qualifying participants upon assessments
Fees: Varies per program
Application: Call * no referral required for most services
Foot care clinics are by appointment only * Day Program: referral by the Champlain Community Care Access Centre (CCAC)
Eligibility - Population(s) Served: Older adults and people with disabilities, who need physical, social, or emotional supports
Languages: English ; French ; Interpretive Services
Language Note: French interpretation available upon request
Area(s) Served: Ottawa and area
See Also: Community Support Services

This information was last completely updated on 8/21/2013

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